Documentation

Google Reserve Integration

Accept bookings directly from Google Maps and Search

Google Reserve enables customers to book your pest control services directly from your Google Maps listing. When potential customers search for pest control in their area, they'll see a 'Book' button on your business listing that takes them straight to your booking page. This integration increases visibility and makes it easier for customers to schedule service with just a few taps.

Requirements

Verified Google Business Profile (your business must appear on Google Maps)
Business name and address in PestBooker must match your Google Maps listing exactly
At least one active service tier configured in Dashboard → Services
Valid business phone number in your organization settings
About 10-15 minutes to complete enrollment

Overview

┌──────────────┐     ┌──────────────┐     ┌──────────────┐     ┌──────────────┐
│  Customer    │     │  Clicks      │     │  Completes   │     │  Booking     │
│  Searches on │ ──▶ │  "Book"      │ ──▶ │  Booking on  │ ──▶ │  Syncs to    │
│  Google Maps │     │  Button      │     │  Your Page   │     │  Field Routes│
└──────────────┘     └──────────────┘     └──────────────┘     └──────────────┘

Verify Your Google Business Profile

Before enrolling, confirm your business is listed and verified on Google Maps
Search for your business on Google Maps and verify it appears with correct information
Your business name, address, and phone number should be accurate and up-to-date
If your business isn't on Google Maps, create a free listing at business.google.com first
Note the exact business name as shown on Google - this must match exactly in PestBooker

Access Google Reserve Settings

In PestBooker, go to Dashboard → Settings → Google Reserve
You'll see the Google Reserve enrollment page with status indicators
Toggle 'Enable Google Reserve' to ON to begin setup
The system will guide you through the required configuration steps

Enter Your Business Location

Enter your business name exactly as it appears on Google Maps (spelling, punctuation, capitalization)
Enter your street address (e.g., '123 Main Street')
Enter your city, state (2-letter code like 'AZ'), and ZIP code
Optionally enter your Google Place ID for more precise matching (found in Google Business Profile)
Double-check all information matches your Google Maps listing exactly

Validate Your Business Information

Click 'Validate Address' to verify your information
The system checks that your business can be found on Google Maps
If validation fails, you'll see specific error messages explaining what needs to be corrected
Common issues: business name doesn't match exactly, incorrect ZIP code, or state not in 2-letter format
Once validated, you'll see a green checkmark indicating success

Save and Sync

After successful validation, click 'Save Settings'
Your business will be included in the next daily sync to Google (runs at 4 AM UTC)
You can trigger a manual sync by clicking 'Sync Now' if you don't want to wait
Monitor the sync status - it should show 'Success' after completion
The 'Book' button typically appears on your Google listing within 24-48 hours after successful sync

Test the Integration

After the sync completes, search for your business on Google Maps
Look for the 'Book' or 'Book online' button on your business listing
Click the button to verify it opens your PestBooker booking page
Complete a test booking to ensure the full flow works correctly
Bookings from Google Reserve will show 'google' as the source in your dashboard

Pro Tips

• Your business name must match Google Maps exactly - even small differences like 'LLC' vs 'L.L.C.' will cause validation to fail
• The daily sync runs at 4 AM UTC - use 'Sync Now' for immediate updates after changes
• Track Google Reserve performance in Dashboard → Analytics to see how many bookings come from Google
• Ensure your services are priced competitively - customers can easily compare on Google
• Keep your Google Business Profile updated with current hours, photos, and accurate information
• Respond to Google reviews promptly - positive reviews increase booking conversions from Google

Need Help with Setup?

Schedule a call and we'll walk you through any integration or setup process.

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