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Terms of Service

Last updated: January 7, 2025

1. Acceptance of Terms

By accessing or using PestBooker's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

PestBooker provides an online booking and scheduling platform specifically designed for pest control companies. Our service allows businesses to:

  • Accept online bookings from customers 24/7
  • Manage appointments and schedules
  • Send automated reminders via SMS and email
  • Process payments and collect deposits
  • Integrate with third-party calendar and CRM systems

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the authority to enter into this agreement on behalf of your business.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4. Subscription and Payment

4.1 Free Trial

We offer a 14-day free trial. No credit card is required for the trial period. At the end of the trial, your subscription will not automatically begin unless you actively subscribe.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

4.3 Price Changes

We reserve the right to modify subscription fees with 30 days' notice. Price changes will not affect your current billing period.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

5. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Use the service to send spam or unsolicited communications
  • Interfere with or disrupt the service or servers
  • Use the service for any fraudulent or illegal purpose

6. Intellectual Property

6.1 Our Rights

All content, features, and functionality of PestBooker are owned by us and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all rights to content you upload. By using our service, you grant us a limited license to store, process, and display your content solely for providing the service.

7. Service Availability

We strive to provide 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

8. Limitation of Liability

To the maximum extent permitted by law:

  • PestBooker is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not responsible for third-party services or integrations

9. Indemnification

You agree to indemnify and hold PestBooker harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

10. Termination

We reserve the right to suspend or terminate your account for violations of these terms or for any reason with reasonable notice. Upon termination, your right to use the service will immediately cease.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where PestBooker operates, without regard to conflict of law principles.

12. Changes to Terms

We may revise these terms at any time. We will provide notice of material changes via email or through the platform. Continued use after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@pestbooker.com

Address: PestBooker Legal Team