1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

PestBooker uses cookies to sign you in, keep you signed in, and process payments securely. Our website analytics are cookieless. The cookies actually set when you use PestBooker are:

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

Authentication and security
Session management
Load balancing

Duration: Session or 30 days
Can be disabled: No (required for service functionality)

3.2 Analytics

We use Vercel Web Analytics to understand how visitors interact with our website:

Page views and navigation paths
Time spent on pages
Browser and device information

Third-party services: Vercel Web Analytics
Cookies set: None — Vercel Web Analytics does not use cookies or persistent identifiers, and does not track you across other websites
Duration: Not applicable

3.3 Payment Cookies

When you open a page that can take a payment, Stripe's payment library sets its own cookies to detect fraud and to tell one browser from another:

A persistent identifier for the device (Stripe's “mid” cookie)
A session identifier for the current visit

Third-party service: Stripe
Duration: Session to 1 year
Can be disabled: No — blocking them prevents payment from working

3.4 Preferences and Error Monitoring

We do not use cookies for either. Your in-app preferences (such as the office you last selected) are stored in your browser's local storage, not in a cookie, and never sent to us. Error monitoring is handled by Sentry, which sets no cookies — see the privacy policy for what a captured error includes.

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. These may include:

Payment Processors: For secure payment processing (Stripe)
Authentication Providers: For secure login (Clerk)

We do not control these third-party cookies. Please review their privacy policies for more information.

5. Managing Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View cookies stored on your device
Delete existing cookies
Block future cookies
Set preferences for specific websites

5.2 Browser Help Links

Chrome: Settings → Privacy and Security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

5.3 Impact of Disabling Cookies

Please note that blocking or deleting cookies may impact your experience:

You may need to log in more frequently
Some features may not function properly
Your preferences may not be saved

6. Cookie Lifespan

Cookies have different lifespans:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period or until manually deleted

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

Email: privacy@pestbooker.com
Subject Line: Cookie Policy Inquiry

9. Additional Resources

For more information about cookies and how to manage them:

All About Cookies: www.allaboutcookies.org
Your Online Choices: www.youronlinechoices.com
Network Advertising Initiative: www.networkadvertising.org