Frequently asked questions

Sign up with just your email — no credit card required. You get full access to Pro features for 14 days. After the trial, upgrade to Pro or continue on the free Basic plan. No charges unless you choose to upgrade.

After your 14-day Pro trial, your account automatically switches to the free Basic plan — 3 bookings per month with email notifications. Upgrade to Pro anytime to unlock unlimited bookings and SMS. Your data is always preserved.

The free Basic plan includes up to 3 completed bookings per month, and the counter resets on the 1st. Once you reach the limit, new customers are prompted to call you directly. Upgrade to Pro for unlimited bookings.

Yes — both plans include Field Routes integration. New bookings sync to Field Routes in real-time. Customer data, appointment details, and service info all transfer seamlessly.

Yes. Both plans let you add your logo, customize colors, and personalize your content. Your booking page lives at getpestcontrol.services/yourcompany.

One line: a small "Powered by PestBooker" link in the footer, on every plan including Pro and Enterprise. Everything your customers actually read — the logo, colors, service names, pricing, and copy — is yours. Customers also see an "Existing customer?" link in the header that sends them to your portal instead of starting a duplicate signup.

Email reminders are included in all plans. SMS reminders are Pro-only — we automatically send SMS and email 24 hours before each appointment, and customers can confirm or reschedule from the message.

The AI chatbot responds to customers via SMS and a web chat widget — answering questions about services and pricing, helping new customers sign up, and generating a personalized booking link. Your team can take over any conversation at any time.

Collect deposits or full payment at booking time. Payments are processed securely through Field Routes' built-in billing, so funds flow through your existing Field Routes merchant account. You set your own pricing and policies.

Cancel anytime in billing settings — no contracts, no cancellation fees. You switch back to the free Basic plan and keep your data. Pro features stay active until the end of your billing period.

No special equipment needed. PestBooker runs in any web browser on desktop, tablet, or phone, and your customers book from their phones without downloading anything. Field Routes integration is built in.